Qatar Airways | General Overview and Guide 2024

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Overview of Qatar Airways

Qatar Airways, the flagship airline of Qatar, is based in Doha, the capital of Qatar. Since its establishment in 1993 and subsequent launch in 1994, it has emerged as a prominent global airline. Operating from its primary hub at Hamad International Airport (DOH), Qatar Airways connects travelers to more than 160 destinations spread across six continents.

Qatar Airways offers a range of cabin classes to cater to different passenger preferences. These typically include First Class, Business Class, and Economy Class. Notably, their Business Class features the Qsuite, an award-winning private cabin with sliding doors.

Passengers can enjoy a wide array of entertainment options on board, including movies, TV shows, music, and games. These can be accessed via personal seat-back screens or the airline’s Oryx One entertainment system.

Qatar Airways operates the Qatar Airways Privilege Club, a frequent flyer program that allows passengers to earn Qmiles for their flights. These Qmiles can be redeemed for various rewards, such as flight upgrades, extra baggage allowance, and access to airport lounges.

As a member of the Oneworld alliance, Qatar Airways enjoys partnerships and codeshare agreements with several airlines, enabling passengers to travel seamlessly to additional destinations.

History and Background

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Qatar Airways, the national carrier airline of Qatar, has a rich history and background. Established in 1993 and commencing operations in 1994, it has grown to become one of the world’s leading airlines. With its headquarters in Doha, the capital city of Qatar, Qatar Airways operates from its hub at Hamad International Airport (DOH), providing extensive global connectivity.

Over the years, Qatar Airways has significantly expanded its network, serving more than 160 destinations across six continents. It connects passengers from around the world to diverse locations, including major cities, popular tourist destinations, and emerging markets.

Qatar Airways has gained widespread recognition for its exceptional service and commitment to excellence. It has received numerous prestigious awards, including the coveted “Airline of the Year” title multiple times from Skytrax. Passengers can expect a luxurious travel experience with Qatar Airways, characterized by top-notch cabin interiors, innovative features, and world-class amenities.

The airline offers a range of cabin classes to suit different passenger preferences. This typically includes First Class, Business Class, and Economy Class. Qatar Airways is renowned for its industry-leading Qsuite in Business Class, featuring private cabins with sliding doors, comfortable beds, and a remarkable level of privacy.

In addition to its remarkable inflight experience, Qatar Airways provides a comprehensive entertainment system, known as Oryx One. Passengers can enjoy a wide selection of movies, TV shows, music, games, and more on personal seat-back screens.

Qatar Airways operates the Qatar Airways Privilege Club, a frequent flyer program that rewards loyal customers with Qmiles. These can be earned by flying with Qatar Airways or its partner airlines, and can later be redeemed for flight upgrades, additional baggage allowance, lounge access, and other exclusive benefits.

Throughout the COVID-19 pandemic, Qatar Airways has implemented rigorous health and safety measures to prioritize passenger well-being. This includes enhanced cleaning protocols, mandatory face mask requirements, and modified boarding procedures.

As a member of the Oneworld alliance, Qatar Airways enjoys strategic partnerships and codeshare agreements with a network of reputable airlines worldwide. This allows passengers to seamlessly travel to additional destinations and enjoy a smooth travel experience.

With its strong emphasis on customer satisfaction, Qatar Airways continues to be a leading choice for travelers seeking exceptional service, luxurious comfort, and global connectivity.

Vision and Mission

Qatar Airways’ mission is to be a world-class airline, connecting people and cultures while providing exceptional service and comfort. They strive to be the airline of choice, renowned for their excellence in customer experience, innovative products, and operational efficiency. Qatar Airways’ vision is to become the leading global airline, known for its uncompromising commitment to quality, safety, and innovation, while contributing to the growth and development of Qatar’s aviation industry.

Fleet and Destinations

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Qatar Airways Fleet Overview

The airline operates a modern and diverse fleet of aircraft, including models from leading manufacturers such as Airbus and Boeing. This includes the state-of-the-art Airbus A350, A380, A321, A320, as well as Boeing 777 and 787 aircraft. Qatar Airways continually invests in its fleet to ensure passenger comfort, operational efficiency, and environmental sustainability.

The Qsuite, Qatar Airways’ innovative and award-winning Business Class product, is available on select aircraft in their fleet.  Qatar Airways has equipped the Qsuite on their Airbus A350-1000, Airbus A350-900, and Boeing 777-300ER aircraft. These aircraft are configured to provide passengers with a luxurious and private cabin experience, featuring sliding doors, lie-flat beds, and ample personal space. 

You can review in detail the information about each specific aircraft Qatar Airways are operating here:

Extensive Global Destinations

Qatar Airways boasts an extensive network of global destinations, connecting passengers to a multitude of cities and countries across six continents. With over 160 destinations, the airline offers a wide range of travel options, from popular tourist hotspots to lesser-known gems.

Whether it’s exploring vibrant cosmopolitan cities, relaxing on beautiful beaches, or immersing in cultural experiences, Qatar Airways provides access to diverse and exciting destinations, making it a preferred choice for travelers seeking global connectivity.

From major hubs to off-the-beaten-path locations, Qatar Airways’ extensive global network ensures that passengers can reach their desired destinations with ease and convenience.

In-Flight Experience

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Qatar Airways seat selection and brief classes description

Qatar Airways Economy Class:

  • Comfortable seats and ample legroom for a pleasant journey.
  • A wide selection of in-flight entertainment options.
  • Attentive service from the cabin crew.
  • Complimentary meals and beverages to enjoy during the flight.

Qatar Airways Premium Economy Class:

Qatar Airways DOES NOT have a premium economy cabin in its commonly known sense. By saying “Premium cabin” Qatar Airways means their business and first class.

Qatar Airways Business Class (Business Qsuite):

  • Luxurious and private cabin experience.
  • Qsuite features sliding doors for personal space on some aircrafts.
  • Seats transform into fully flat beds for a restful journey.
  • Fine dining experience and a wide selection of entertainment options.
  • Premium amenities, such as amenity kits and plush bedding.
  • Personalized service from a dedicated cabin crew.

Qatar Airways First Class:

  • The ultimate luxury and exclusivity.
  • Spacious suites with privacy doors.
  • Comfortable beds and luxurious amenities.
  • Gourmet cuisine and an extensive entertainment selection.
  • Personalized service from a dedicated cabin crew.

Qatar Airways Baggage

Qatar Airways provides baggage services on each of its international flights, ensuring that passengers can transport their belongings safely and conveniently. With generous baggage allowances, passengers can pack their essentials without worry, knowing that their luggage will be handled with care throughout their journey with Qatar Airways.

Most international routes include 2 pieces of check-in baggage up to 23 KGs.

Qatar Airways’ Qsuite Experience

Qsuite is a premium cabin product offered by Qatar Airways, one of the leading airlines in the world. It is an innovative and luxurious seating configuration available on select Qatar Airways aircraft, primarily their Airbus A350 and Boeing 777 aircraft.

Awards and Recognition

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Skytrax Awards

Airline of the Year2011, 2012, 2015, 2017
World’s Best Business ClassMultiple years
World’s Best Business Class SeatMultiple years
Best Airline in the Middle EastMultiple years
Best Cabin Crew in the Middle EastMultiple years

TripAdvisor Travelers’ Choice Awards

Best Airline in the World2017, 2019, 2020
Best Airline in the Middle EastMultiple years

Airline of the YearMultiple years

Business Traveller Awards

Best Airline in the WorldMultiple years
Best Airline in the Middle EastMultiple years

OAG Awards

Airline of the YearMultiple years

APEX Passenger Choice Awards

Best Middle Eastern/African AirlineMultiple years

Travel Weekly Globe Travel Awards

Best Long-Haul AirlineMultiple years

IATA Operational Safety Audit (IOSA)

Qatar Airways is IOSA certified, demonstrating compliance with global safety standards.

These are just a few examples of the many awards and recognitions that Qatar Airways has received over the years. Their consistent commitment to excellence in service, product quality, and passenger satisfaction has established them as one of the leading airlines in the world.

Privilege Club and Loyalty Programs

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Qatar Airways operates a frequent flyer program called Privilege Club. It rewards loyal passengers with benefits and privileges based on their travel with Qatar Airways and its partner airlines. Members can earn Qmiles, the program’s currency, when flying with Qatar Airways or its partner airlines, and these Qmiles can be redeemed for flight rewards, upgrades, excess baggage allowance, and other exclusive benefits. Privilege Club offers different tiers of membership, including Burgundy, Silver, Gold, and Platinum, each with its own set of benefits and privileges based on the member’s level of activity and loyalty.

More information about the Qatar Mileage program can be found here:

Partnerships and Alliances

Qatar Airways has established numerous partnerships and alliances with airlines and organizations worldwide to enhance its global connectivity and provide passengers with seamless travel options. As a member of the Oneworld alliance, Qatar Airways collaborates closely with other member airlines to offer passengers a wider network of destinations, smoother connections, and benefits such as lounge access and frequent flyer program integration.

Additionally, Qatar Airways has entered into codeshare agreements with various airlines, allowing passengers to access a broader range of routes and enjoy a more convenient travel experience. These partnerships and alliances enable Qatar Airways to expand its reach and provide passengers with greater flexibility and connectivity across the globe.

Travel Tips and Passenger Information

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Booking and Managing Reservations

Booking and managing reservations with Qatar Airways is a user-friendly and convenient process. Passengers can easily book their flights through Qatar Airways’ official website or mobile app, where they can search for flights, select their preferred travel dates, and choose from various cabin classes and fare options.

Once the reservation is made, passengers can access their booking details online or through the app, allowing them to manage their reservations, make changes to their flights, select seats, add special requests, and update their personal information. Qatar Airways provides a seamless and efficient system for passengers to have control over their travel plans and ensure a smooth journey from booking to boarding.

Check-in Procedures

Qatar Airways offers convenient and efficient check-in procedures to ensure a smooth start to passengers’ journeys. Passengers have the flexibility to check-in online via the Qatar Airways website or mobile app, allowing them to select seats, provide travel information, and obtain their boarding passes in advance. Alternatively, passengers can also check-in at the airport counters, where Qatar Airways’ dedicated staff is available to assist with the process. Additionally, self-service kiosks are available at select airports for a quick and hassle-free check-in experience. Qatar Airways aims to provide a seamless check-in process, allowing passengers to save time and embark on their travels with ease.

Qatar Airways Pet Policy

Qatar Airways understands the unique needs of passengers traveling with  pets, providing special considerations and services to ensure a comfortable journey for all. Qatar Airways allows the carriage of pets in the cabin or as checked baggage, with specific guidelines and restrictions to ensure the safety and well-being of the animals. Passengers can rely on Qatar Airways pet policy and services to make their travel experience with pets as smooth and enjoyable as possible.

More details on Qatar Airways Pet Travel can be found here:

Qatar Airways Credit card acceptance

Qatar Airways accepts various major credit cards for payment, including Visa, Mastercard, American Express, and Discover. Passengers can use these widely recognized credit cards to make flight bookings, pay for additional services or upgrades, and complete transactions on Qatar Airways’ website or through other booking channels. It’s important to note that the specific accepted credit cards may vary based on the country of departure or other factors, so it’s advisable to check with Qatar Airways or the booking platform for the most accurate and up-to-date information regarding accepted payment methods.


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In conclusion, Qatar Airways stands as a prominent airline in the global aviation industry. With its extensive network, modern fleet, and commitment to excellence, the airline has earned a reputation for delivering exceptional service, luxurious comfort, and innovative features.

Qatar Airways has garnered numerous awards and accolades, including recognition for its business class product, customer service, and overall performance. The airline’s commitment to passenger satisfaction is evident through its continuous investments in state-of-the-art aircraft, in-flight entertainment systems, and comfortable cabin configurations.

Whether traveling in Economy Class, Business Class, or First Class, passengers can expect a remarkable travel experience with Qatar Airways, supported by attentive service, delicious dining options, and access to premium amenities. With its partnerships and alliances, Qatar Airways offers passengers a vast global network and seamless connections to explore diverse destinations. Overall, Qatar Airways remains a top choice for travelers seeking quality, comfort, and world-class service.


Q: How to transfer amex points to qatar airways?

To transfer American Express Membership Rewards points to Qatar Airways Privilege Club, follow these steps:

1. Log in to your American Express account online.
2. Navigate to the “Membership Rewards” section on your account dashboard.
3. Select “Transfer Points” or a similar option. You may need to search for the transfer partners’ list.
4. Look for Qatar Airways Privilege Club among the list of transfer partners. Click on it to start the transfer process.
5. Enter your Qatar Airways Privilege Club membership details. If you don’t have an account with Qatar Airways Privilege Club, you will need to create one first.
6. Enter the number of Membership Rewards points you wish to transfer to Qatar Airways.
7. Review the transfer details and confirm the transfer.
8. The transferred points should reflect in your Qatar Airways Privilege Club account within a few business days.

Keep in mind that transfer times and transfer ratios may vary, so it’s essential to review the details and confirm the transfer before completing the transaction. Additionally, make sure you have enough Membership Rewards points to cover the desired transfer amount, as points transfers are typically irreversible.

Q: What terminal is qatar airways at jfk?

Qatar Airways operates from Terminal 8 at John F. Kennedy International Airport (JFK) in New York City.

Q: How to select seat on Qatar Airways?

To select a seat on Qatar Airways, follow these steps:

1. Visit Qatar Airways’ official website or mobile app.
2. Enter your booking details, including your departure and destination airports, travel dates, and passenger information.
3. Choose the branded fare that suits your preferences and budget. Qatar Airways offers different fare options with varying benefits, such as baggage allowance, flexibility, and seat selection options.
4. Proceed with the booking process and review the available seating options.
5. Select the seat of your choice from the available seats displayed on the seat map.
6. If there is a seat assignment cost associated with your selected branded fare, you will be notified during the booking process. The cost can vary depending on the fare class and route. Seat assignment fees are typically higher for seats with extra legroom or preferred locations.
7. Complete the booking by providing your payment details and confirming your seat selection, if applicable.
8. After booking, you may also have the option to manage your booking and select or change your seat assignment by visiting Qatar Airways’ website or contacting their customer service.

Remember that seat assignment costs are subject to change and can vary based on factors such as the specific fare class, route, and availability. It’s advisable to review the seat selection options and associated costs during the booking process to make an informed decision.

Q: How to upgrade on qatar airways?

Upgrading on Qatar Airways can be done through different methods, depending on your current booking, fare class, and the availability of upgrade options. Here are the common ways to upgrade on Qatar Airways:

• Online Upgrade Option:
If you already have a booking with Qatar Airways, you may be eligible for an online upgrade if this option is available for your flight. Here’s how to check for online upgrades:

a. Go to the Qatar Airways website and log in to your account.
b. Access your booking through the “Manage Booking” or “My Trips” section.
c. Look for the “Upgrade” or “Upgrade Options” tab in your booking details.
d. Follow the instructions to check if online upgrades are available for your flight and fare class.
e. If online upgrades are available, you can proceed with the upgrade process and make the necessary payment.

• Contact Qatar Airways:
If online upgrades are not available for your booking or if you have specific upgrade inquiries, you can contact Qatar Airways’ customer service directly. They can provide you with information about upgrade options, availability, and associated costs. You can reach Qatar Airways’ customer service through their website, email, or by calling their dedicated contact numbers.

• Bid for an Upgrade:
Qatar Airways offers a “Bid for an Upgrade” option for select flights. With this system, you can make a bid for a higher cabin class (e.g., from Economy to Business Class) and see if your bid is accepted closer to the departure date. Keep in mind that this option is not available for all flights and fare classes.

• Use Privilege Club Qmiles:
If you are a member of Qatar Airways’ Privilege Club frequent flyer program, you may be able to use your Qmiles to upgrade your booking. The availability of upgrades using Qmiles depends on your fare class, destination, and cabin class you want to upgrade to. You can log in to your Privilege Club account on the Qatar Airways website to check your upgrade eligibility and use your Qmiles accordingly.

Please note that upgrade options are subject to availability, and there might be certain restrictions based on your ticket type, fare class, and the flight’s load factor. It’s advisable to check with Qatar Airways directly or review your booking details on their website for the most accurate information and available upgrade options.

Official link for upgrades: Check web page

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